IT Consultancy

» Managed Security

Managed Security

Ensure that your business-critical data is safe and secure at all times. Managed security is not just a passive service reacting to threats to your network’s security. We prod and probe your security systems regularly to make sure that it can withstand the most persistent of threats.

Amongst other things, our team will filter your emails for viruses and other intrusive elements, maintain your firewall at maximum strength, ensure that your anti-virus software is up-to-date and regularly change your passwords throughout the network. Our top consultants will schedule regular penetration testing to attack your network’s security measures and attempt to hack into your data. Any holes in your security will be identified, and we will supply you with a detailed (but simple to understand) report on the issues and methods that could be used to patch, upgrade or procure more effective security measures.

Penetration testing is about taking a worst-case scenario of a malicious attack on your network and seeing how your current security measures stand up against the onslaught. If we can get through, then so can someone else. Our job is to ensure that those back doors are firmly shut.

Do not leave your business exposed to these risks of random viruses or intentional attack. Contact Netec’s managed security consultants today to discuss your business’s needs on 0800 583 5000, or you can email us or click here for a call back.

IT Consultancy

» Asset Management

Asset Management

There are substantial risks and costs attached to not understanding the value and configuration of your hardware and software estate, along with its accompanying warranties and licences. IT asset management is your company’s defence against these extra threats to your business.

Netec has many years of IT asset management experience for all manner of clients, and our consultants only use the most sophisticated software and systems to keep track of your assets.

Our role is to ensure that:

  • your warranties are always up-to-date on all of your technical assets
  • your licence procurement is agile to the needs of your company
  • you are made aware when it is time to upgrade both software and hardware
  • maintenance contracts are monitored and not allowed to expire
  • you will always know what you have and where it is.

A lack of effective IT asset management can cost a company dearly. Finding yourself short of laptops for a project makes for a poor impression and unnecessary delays, while server issues discovered after maintenance contracts have expired will cause a problem. You may well find yourself being sued by a software company for illegally using more versions than you have licences for, or overpaying for licences that you don’t need or for maintaining hardware you no longer own. The list goes on.

Do not leave your business exposed to these risks; improve your asset management and efficiency today. Contact Netec’s asset management consultants to discuss your business’s needs on 0800 583 5000, or you can email us or click here for a call back.

IT Consultancy

» SharePoint

SharePoint

By simplifying how individuals share information across the boundaries of departments, offices and countries to enable them to make rapid, informed decisions, you are also improving your business agility.

There has never been a more popular and powerful project collaboration tool than Microsoft’s SharePoint. Netec’s SharePoint consultants have the expertise to provide you with both the technology and an understanding of how best to use it for your business needs.

In a typical business:

  • Large volumes of data are stored and can rapidly become unmanageable.
  • Multiple projects are run at once, using the technologies and talents of individuals in disparate locations.
  • Many different methods of managing projects and sharing information are being used.

Small companies can sometimes get away with this informal approach. However, medium to larger companies will often wish to standardise project management methods and provide a means of efficiently overseeing projects, communicating progress and presenting results to the company audience. For consistent quality and wider corporate and legal compliance, this is an essential move for a maturing business.

SharePoint enables a user to create, manage and build his or her own project team, document or project sub-site, then make them available throughout the company. Access to information can be provided or restricted, team efficiency improved, and workflow and project management can more easily be monitored and controlled.

Our Netec consultants will customise SharePoint for your specific business needs, train your key personnel in the use of the technology and provide your business with a competitive edge.

To find out more about SharePoint or any of our other Managed Services, contact us on 0800 583 5000, email us or click here for a call back, and we will be delighted to answer any of your questions.

IT Consultancy

» Web/Server Hosting

Web/Server Hosting

For fast, safe and fully managed hosting services, you will find us to be exemplary. Unlike the hosting offered by cheaper services, we offer our clients numerous hosting solutions, essential pre- and post-sales advice and support, and our servers are located at one of Europe’s most reliable data centre facilities.

To protect your data and ensure minimum downtime, our servers are protected by state-of-the-art security and disaster-prevention systems. For our customers’ convenience, we offer you hosting that ranks amongst the fastest in the market. And, for your peace of mind, our team is dedicated always to ensure that our clients are afforded the hosting solution that best fits their business demands.

To find out more about our web hosting services, contact us on 0800 583 5000, email us or click here for a call back. We will be delighted to answer any of your questions.

IT Consultancy

» Virtual Server Hosting

Virtual Server Hosting

We will dramatically improve the efficiency and flexibility of your IT operations through our virtual server hosting. By creating a virtual copy of our clients’ server or servers, and hosting them, Netec’s virtual server hosting is designed to save our clients time and money, whilst also improving the security and responsiveness of their IT systems.

Immediate savings are realised through a reduction in your reliance on your own server hardware. Server software and hardware updates, maintenance of your server technology, multiple-server support contracts and costly procurement schedules – all can become a thing of the past.

With virtual server hosting, maintenance tasks are simplified, downtime (both planned and unplanned) can be minimised, resources will be pooled and security measures deployed far more quickly and efficiently.

Contact Netec today on 0800 583 5000, email us or click here for a call back to find out how you can reduce your IT hardware and operating costs through virtual server hosting london, the home counties and in the rest of the UK. It is always free to ask our advice, and our clients have saved a small fortune by taking it.

IT Consultancy

» Shared File System

Shared File System

Remote file hosting is the flexible file sharing and storage solution for any business. The procurement, installation, maintenance and upgrading of servers can be a continuous and costly drain on any business’s resources. Netec’s secure shared file system allows you to do away with the need for your own servers by hosting all of your files on ours, so offering an infinitely adaptable platform that can grow or shrink with your business demands.

All you need is a computer with an internet connection and you will have access to all your files – in the office, from home … indeed, from anywhere in the world. These files can also be viewed, updated and saved by all those in your department, office or company with whom you have authorised us to share your file system.  Security and user access permissions are included as part of our service.

As all your files are hosted on our servers, you can be sure of the highest levels of reliability and speed of access. Our shared files system is quick and simple to set up, offers flexibility to adapt to the needs and demands of your business, and offers excellent value for money when compared with owning your own servers.

To find out more about our Shared File System or any of our Managed Services, contact us on 0800 585 5000, email us or click here for a call back, and we will be delighted to answer any of your questions.

IT Consultancy

» Hosted Email

Hosted Email

For the most flexible and trouble-free email solution for your business, we offer our managed email service.

Our consultants manage every aspect of the day-to-day usage and maintenance of your email accounts. This covers areas such as: changing usernames and passwords; providing access to allow for a wider view of the exchange for email sharing, access to the global contact list, meeting room availability or protecting the privacy of senior management. We also check emails for viruses and intrusive elements before they are passed to you, so providing you with an additional layer of security.

We keep your email system running smoothly and efficiently, improve security and reduce your need for expensive equipment (if you use our Hosted Exchange), which leaves you to manage far more important business issues.

To find out more about managed email or any of our Managed Services, contact us on 0800 583 5000, email us or click here for a call back, and we will be delighted to answer any of your questions.

IT Consultancy

» Online Backup

Online Backup

Netec offers simple, automated, safe and affordable backup services for all business data contained on our clients’ servers, PCs and laptops.

At the core of every business is the data it has stored on its network hardware. This data includes contact details, financial information, client records, and proposals. What would happen if this data were lost, stolen or corrupted in some way? How long would it take to recover from one of these failures, and what would be the resulting costs to your business?

Many companies back up their data themselves. But is this done every day? And, if not, how exposed is your business? Where are the backup tapes stored, and are they still vulnerable?

We hope that you will never be “forced” to call upon our backup service. However, if you find yourself in need of an up-to-date copy of your business-critical data, we truly hope that you had the foresight to contact someone from our backup team for advice or assistance. Our specialised team ensures that your computer system is quickly operational again, and with your data returned to you. Thus, your business will return to normal as speedily as possible.

Our backup services use secure client-side software for the backing up of your data to our offsite location. Which of our two backup services you choose will depend largely on the size of your business, its needs and demands:

Online Backup Service: Our full-featured, multi-platform service, affording your data the finest of care. Automated, scheduled backups to guarantee up-to-date data. All data is kept in a secure and encrypted format for the greatest protection, and we also back up files that are open when the backup process runs. We select backup options to reduce backup run times, and customise to your needs so that your software is easy to use.

Online Backup Light: Our cost-effective backup service for small- to medium-sized businesses. It maintains all of the basic features of our Online Backup Service, still offering industry leading simplicity and security for the data, but is designed for businesses with lower demands on their backup service.

To find out how best to protect your business-critical data through effective backup services, contact us on 0800 583 5000, email us or click here for a call back, and we’ll be delighted to answer any of your questions.

IT Consultancy

» Contractor Management

Contractor Management

Netec offers you a single point of contact for all procurement, installation, updating and maintenance requirements when dealing with multiple technology contractors. Simplify your workload by allowing our consultants to manage the process for you.

An average company will have many different technologies working together to smoothly provide the technical infrastructure that the business relies on. Some will be quite complex, because each different element relies on another to work at optimum efficiency. But what happens when this intricate system stops working, needs installing or has to be purchased? Not only will you need to understand every component of your infrastructure intimately, but you will also need to coordinate the efforts of multiple contractors.

Our senior consultants have a broad understanding of a multitude of technologies and are adept at project-managing any size and complexity of project. They are therefore perfectly placed to manage multiple system procurement and support for our clients. When technologies communicate with one another to perform a task, this situation could be fraught with the difficulties of dealing with multiple contractors. By instructing Netec to service your contractor management needs for one-off or ongoing projects, you are reducing your frustration and workload to a single telephone call.

To discuss any aspect of our contractor management service, contact us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Web Services – Email Accounts

Web Services – Email Accounts

The email system you select for your business is as important to your success as your telephone or computer network. How would your business cope if your email went down, if you were overpaying for a service that you just did not need, or if you procured an email solution that was constantly causing problems for your technical team?

Our experience researching, procuring, installing and maintaining email systems for clients of all sizes and within numerous sectors has afforded us with outstanding expertise in this area. Our email-solution consultants can help you select the right system and configuration for your business needs.

The basic email options available to you are:

  • POP accounts
  • In-House Exchange
  • Hosted Exchange.

However, there is always a possibility that the best solution for your business will be a tailored service that incorporates two or more of these systems, depending on your business locations, staff work patterns and the time you have available to maintain your email systems.

Our web services include:

To speak with one of our email solutions specialists to discover the best options for your business, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Web Services – Web Hosting

Web Services – Web Hosting

Three points are paramount when choosing a web-hosting company:

  • speed
  • security
  • cost

Our servers are frequently upgraded in order to meet current standards for speed. There are three speed levels to choose from. Our pre-sales consultants will be happy to help you decide on the pace and level of service your business needs. Our post-sales support staff are then given the task of making sure that your web hosting is always running at its optimum levels.

Servers can break down, humans make errors and data centres do burn to the ground. This is why our servers are located in one of Europe’s most secure and reliable state-of-the-art facilities. The security of your data is of utmost importance to us.

Web hosting can be acquired very inexpensively these days. However, its cost does not stop at your monthly or annual charge. How much could server downtime cost your business? What is the cost of lost customers due to a sluggish website? And how much could be wasted if you select the wrong service level for your business needs?

Our web services include:

To speak with one of our web-hosting specialists to discover the best hosting options for your business websites, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Web Services – Search Engine Optimisation (SEO)

Web Services – Search Engine Optimisation (SEO)

Search engines such as Google, Yahoo! and MSN direct millions of potential customers to websites every day. Our job is to make sure that the website they find is yours.

SEO is the art of encouraging search engines to recognise the relevance of your site over that of the competition for terms or phrases that their visitors may use to find things on the web. Being on the first page of a search can have huge financial benefits for a company, and search engine optimisation can yield exceptional results at a fraction of the cost of traditional advertising.

Successful search engine optimisation is not about inflated promises or smoke-and-mirror mystique. It is a combination of adhering strictly to established website design standards, structure and coding, along with a focused ongoing programme of link-building to enhance popularity ratings with the major search engines.

Our web services include:

We would be happy to discuss our successful record in this area or answer any questions you might have. Contact our search engine optimisation specialists on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Web Services – Web Design

Web Services – Web Design

Your website is your doorway to a marketplace of millions of potential customers, so getting this right is more important than nearly any other promotional tool at your business’s disposal.

Our web experts have a proud reputation for creating websites for companies of all sizes, in all sectors, which are delivered on time and within budget. We go to great lengths to ensure that the wants and needs of our customers and their audiences guide us in our designs. With search engine optimisation firmly in mind, all of our sites are also designed for simplicity of use and adhere to established development standards.

To provide you with the most effective online presence for your budget, we would be happy to discuss:

  • the design or redesign of your new or existing website
  • search engine optimisation and other online marketing issues
  • software that enables you to update your site when you want to.

Our web services include:

To speak with one of our web design specialists to discuss how they can create or improve the web presence of your business, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Web Services – Domain Registration

Web Services – Domain Registration

Your company’s domain name is an important part of your corporate identity on the web. It is therefore paramount that you select a name that is both memorable and fits your company image.

There are hundreds of companies in the field selling domain names. What sets Netec apart from the competition are our professional pre- and post-sale consultancy services.

  • Selecting the best name for your business: Is it available? What are the benefits of length of ownership and the Search Engine Optimisation benefits of your domain name?
  • Protect your online presence: What are the potential ramifications of a competitor purchasing a domain name similar to yours? If you buy the “.co.uk”, and they buy the “.com”, how could that affect your business? What derivatives of your domain name should you purchase in order to protect your online presence?
  • Renewing your domain name: To miss the renewal deadline puts your domain name, and therefore your business image, at risk. We will not just email you to let you know that the time has come; we will also telephone, to make sure your business name is protected.

Our web services include:

To ask any questions or take advantage of our domain consultancy services, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Web Services

Web Services

Our web specialists are the finest in the industry. They pride themselves on their professionalism, creativity, flexibility and determination always to surpass a client’s expectations. No matter what sector your business is in, whether you are looking for a new website or to enhance what you already have, you will find that our fees are very competitive and the quality of our work is always exceptional.

Our web services include:

Do not settle for a mediocre web presence – let your business shine on the web. Speak to one of our web services specialists on 0800 583 5000, email us or click here for a call back to find out how we can help to build your online success.

IT Consultancy

» Reformat

Reformat

On occasion, computers such as laptops and desktops do not run at their designed speeds. This unnecessary behaviour may be due to unwanted elements on the system, which need to be removed. We are experts in this matter and we will ensure a return of system performance to its maximal capability.

A corrupted operating system, an abundance of redundant files, “cookies” from surfing the internet and inefficient maintenance – these are just a few of the reasons your computers could be feeling a little sluggish.

Our engineers will back up all of your important data and configurations, wipe the hard drive, restoring the computer to near-purchase-day efficiency. They will then reload the operating system, applications and data. This will be followed by providing support for any teething problems you may experience.

Reformatting makes financial sense. It prolongs the life of your assets, improves their efficiency, and provides your workforce with hardware adjusted to its optimum levels.

To speak with one of our consultants about the benefits of reformatting in maximising the value of your existing IT assets, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Telephony Solutions

Telephony Solutions

Business success is often determined by the speed at which you are able to respond to an order or enquiry. In a broadband age where everything is on-demand, the customer’s expectations for efficiency and speed are greater than ever. Being able to access your company’s data and expertise wherever you or they are located, through one integrated system, can save you time and win your customer’s confidence.

If you are starting from the beginning, need to upgrade your existing systems or have a rapidly expanding workforce based in numerous locations, then IP-based solutions may well be the most cost-effective, flexible solution for you. An IP-based solution provides a single network for your data and voice communications, thus reducing installation and maintenance costs. Call costs are often lower, and they provide unlimited flexibility for expansion and upgrading of the system to include new employees in new locations, with new software and hardware interfaces.

All telephony solutions are carried out by ISO 9002-approved staff, who are dedicated to provide the best-fit solution for your business needs.

To speak with one of our telephony solutions consultants, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Software and Hardware Procurement

Software and Hardware Procurement

Outsourcing your technology purchasing process to Netec can deliver real cost savings. From a single laptop to an entire network, Netec can handle every aspect of the procurement process, saving you both time and money. Peace of mind comes as standard when you instruct Netec, because, not only are you putting yourself in the hands of professionals, but you can be assured that our consultants will leave no stone unturned to afford you the best price for the technology that your business needs.

Knowing what you need: The analysis of your current and future needs is the starting point of any procurement plan. Should you purchase all your technology now, or should you spread the costs over a period of time to grow with your business? Our consultants will provide you with a plan of action and recommendations for optimum efficiency.

Saving you time: Our consultants have an excellent appreciation of the IT market, which will save you time researching your technology needs. Once the procurement plan has been approved and your needs have been established, we will use our industry contacts to source them at the best possible price.

Cost savings: Years of professional service have afforded us many excellent supplier relationships that could provide additional savings not available to our clients. Understanding your business needs, the technologies that match them, and remaining alert to advances in the sector, means that expensive mistakes are avoided and the best decisions are made for the long term.

Peace of mind: The procurement plan provides a blueprint for the purchasing process, avoiding any expensive surprises. With an industry-savvy consultant sourcing your needs, you can be assured of the best purchases for the least outlay and, as all hardware and software is fully tested and supported by us, you can be confident that we will only select the best hardware for your procurement investment.

To speak with one of our procurement specialists to discuss any aspect of your company’s technology sourcing and purchasing needs, please call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Disaster Recovery

Disaster Recovery

When the unthinkable happens, you will need to know that your critical business data is safe! System-wide viral outbreaks do occur, office fires happen, hardware does fail on occasion, and nobody can predict if and when your offices will be the victim of a malicious attack or theft.

Netec’s peace-of-mind solution is provided in two parts:

  • Prevention: The assessment of threats and system weaknesses, updates to existing security measures and the implementation of new ones, and the ongoing maintenance of your network protection to minimise the possibility or extent of a disaster. To see more on the subject of security, click here.
  • Cure: An assurance that, even if the worst happens, all is not lost.

When you discover that your company is in need of disaster recovery, there are two things above all else that will be important to you. These are the speed and the effectiveness of response you get from your disaster recovery team.

Speed of Response
As soon as we get the call, disaster recovery takes priority over any other work. You need to be up and running again as rapidly as possible and to quickly understand the extent of the problem. Our recovery experts will be dispatched immediately to contain the situation and ensure a swift resolution to minimise any downtime.

Effectiveness
Our disaster recovery team uses some of the industry’s most advanced recovery tools and, because of their extensive experience in this arena, we are confident that, no matter how minor or severe your system issues are, we will have you up and running again in no time.

Disaster Minimisation
Along with the preventative measures mentioned above under the heading of ‘Security’, effective backup of your data will minimise the effects of any disaster. To see more about our dedicated backup services, click here.

Do not leave your disaster recovery cover until it is too late. Contact our recovery specialists on 0800 583 5000, email us or click here for a call back to discuss any aspect of the long-term, all-encompassing protection of your business critical data.

IT Consultancy

» Security

Security

Prevention is always better than cure.
Your security systems and procedures are your vital line of defence against viruses, hackers, spyware, spammers and all those who would do harm to your IT infrastructure. Connecting your business to the internet, accepting emails, allowing your staff to surf the web, all without adequate security measures, offers an open door to anyone with the right skills to gain access to your business data.

Netec’s security consultants attack this increasing problem from two directions:

  • Analysis, enhancement and upgrades: They will identify weaknesses in your existing systems, optimise your current security measures and offer recommendations on improvements where they are needed. They will then be able to source, install and maintain these security systems for you.
  • Security managed services: They will continually maintain your security systems, to make sure they are kept permanently alert and ready to prevent the need for our disaster recover team to get involved.

Security Analysis
Selecting the security for your business technology is a specialised area. There is a fine balance between overspending and leaving your business exposed to the risks of inadequate protection. An analysis of your existing security structure enables our consultants to make recommendations for any minor adjustments, upgrades and overhauls that they feel are necessary for your protection.

Security Enhancement
Why upgrade when your existing systems can be used more effectively? Our consultants will always look to maximise the efficiency of your existing security investments before they recommend an upgrade.

Security Upgrades
When our security consultants believe that the situation demands it, they will recommend upgrading your security systems and procedures. As experts in this area, they will provide you with recommendations that meet your exacting needs and budget. If you wish, they will then be able to source, install and support any upgrades you need.

To speak with one of our security specialists to discuss any aspect of your company’s risk exposure and IT security needs, please call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Office Relocation

Office Relocation

Our relocation teams are dedicated to ensuring that your office move happens as seamlessly as possible, so your staff can be assured of immediate access to all their systems from day one.

All your physical systems and data must be moved, reinstalled and tested, with as little downtime as possible to minimise the impact on your business. This might mean us working longer hours, evenings or weekends. Our relocation consultants will ensure that this work is completed in the required time.

  • Infrastructure analysis: Our consultants will review your new office and make recommendations for additional or updated cabling, points and other infrastructure changes that will ensure a stress-free move that supports your technologies and/or telephony systems.
  • Network analysis: Office moves are often a good excuse for updating your technologies. Netec’s consultants can assess your business needs and recommend, procure, install and maintain any new hardware or software they (and you) feel would be appropriate.
  • Transfer and Installation: We take as much time and care as is needed when dismantling and reassembling your network. We will always test your systems, as well, to make sure that there are no unwelcome surprises waiting for you on your first day.
  • Office relocation project management: Our experienced relocation consultants can take over the coordination of your office move so you will have a single point of contact for all your questions and issues. We can plan and manage both our responsibilities and those of third parties, such as telecommunications, internet providers and software suppliers. Professional office relocation project management makes sure that everything is ready when you need it to be.

For a trouble-free, technologically seamless move, speak to one of our relocation consultants on 0870 794 9025, email us or click here for a call back. Whether you are simply considering the cost of moving or are at any stage in the process, we are always happy to offer our advice and assistance.

IT Consultancy

» Remote Working

Remote Working

Technology really can set us free! Your staff no longer need to be chained to their desks from nine to five. We are now in the age of the flexible workplace, where we can be connected to our email, files and applications when travelling to meetings or working from home.

Laptops, PDAs and desktop computers can all be set up to communicate with the office IT infrastructure. Our expert remote-working consultants are dedicated to understanding this fast-moving market. Their sophisticated knowledge will ensure that your remote-working structure is planned, procured, installed and maintained, with efficiency and value firmly in mind.

If you are still unsure of the benefits of remote working, our consultants can assess your existing needs and provide you with recommendations on how your business could benefit from the adoption of a modern, flexible workforce model.

To speak with one of our remote working consultants, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Upgrading PCs and Networks

Upgrading PCs and Networks

Why spend a fortune on new PCs when you can upgrade your existing technology for a fraction of the cost? Many thrifty businesses look to maximise the value they can achieve from their existing equipment and prolong the gap between expensive procurement campaigns that eat into profits. Spending less and earning more is a good philosophy for any organisation.

The replacement of an IT infrastructure is a costly exercise. But how can you stretch more out of your existing technology to make it last longer or be more capable of handling the increased strains placed on it by your business? Regular maintenance can prolong the life of your laptops, desktops and networks. However, the key is to extend them even further and improve efficiency by reformatting and regularly scheduled upgrades.

Do not worry about the age of your hardware or software. Our consultants are just as comfortable dealing with legacy systems and networks as they are with the latest technology. They will assess your existing IT estate against your current and future business demands, then report on whether an upgrade is the best approach for your budget and needs. Our team will be with you through assessment, procurement, installation and post-installation support, to make sure that you receive the best advice and service.

Keeping up with the competition does not necessarily always mean buying the latest hardware. To find out how we can save your business money through upgrading your existing systems, please contact our consultants today on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Network Audit and Review

Network Audit and Review

This is an essential "health check" for your IT systems and the foundation of any good IT support strategy.

Network Audit and Review is the detailed analysis of your existing systems to identify potential weaknesses and risks, and the development of a technology strategy to handle the future IT needs of your business.

One of Netec’s experienced engineers will meet with you to gain an in-depth understanding of your business and its IT demands. The report that they will produce from this meeting and analysis can then be used as a road map to minimise risks, maximise efficiency and plan for the future.

Regular network health checks are important to make sure that your technology strategy is keeping up with your business strategy. So, with Managed Support, our full-service IT support package, we will schedule you for periodic audit "house calls", to keep you running at optimum levels.

Network Audit and Review can be undertaken as an independent service, in combination with any of our other IT support services, or as standard with our premier IT support service, Managed Support.

To find out more about network audit and review contact us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Network Consulting

Network Consulting

Overview
Whether you are moving office, upgrading your existing network or battling against system problems, Netec’s network consultants offer you a professional, fast and cost-effective solution. Our experienced engineers will take the time to understand your business needs and aspirations, so that they can create a networking solution that will grow with your business, whatever your budget.

Network Cabling
Cabling is the vital arterial system of your IT network, carrying all of your data and voice information to each employee in your organisation. No matter how fast and efficient your hardware and software, if your network cabling is not optimised for your specific needs, then the efficiency of your office technology will suffer.

Our skilled network consultants can handle any size of project – from the installation of a single point to the cabling of an entire network from scratch. Through considered planning and years of experience, they will be able to create the most cost-effective and efficient infrastructure for the current and future needs of your business.

All cabling that is installed will be fully tested before our engineers leave your site. Netec would be delighted also to take on the responsibility of maintaining your network cabling – should you require any expansion, updates or repair in the future – to provide you with complete peace of mind.

Network Installation
Implementing the right cabling infrastructure is the strong foundation that a network is built on. However, network installation goes further than this, to include the servers, hardware and software, and to create the complete technology structure for your business.

Our network consultants would be delighted to assist, by setting up anything from a single PC optimised and ready to go, to the installation of a bespoke designed full-technology framework procured and installed, then maintained for your company’s specific needs. We can advise you on the best solutions for your business, install hardware and software that you have sourced, or project-manage the installation of third-party technologies.

We would also be happy to take on the help desk and other support services for all of these technologies (whether installed by us or not), so you have a single point of contact when you have any questions about the expansion, update or repair of your network.

To speak with one of our network consultants to discuss any aspect of your company’s networking needs, call us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Managed Support

Managed Support

Managed Support incorporates all of our individual IT support services into one fully managed support package enabling you to use Netec as your outsourced IT department for all your IT support needs.

Network Audit and Review
A professional analysis of all your existing systems to determine their suitability for the current and future demands your business will make on them. See more

Network Monitoring
Your IT support guardian angel. We watch over your systems to ensure that they are updated with the latest service packs, patches and anti-virus protection, as well as supervising your backups and error logs to make sure all issues are recognised and resolved quickly. See more

Help Desk
When something goes wrong, it is important to know that a professional is just a telephone call away. Email, log on or call us to let us know there is an issue. Then we can fix it quickly, with the minimum of inconvenience. See more

Scheduled Visits
Netec will provide regular house calls for system maintenance, to deal with outstanding issues, offer on-site support and ensure that your business technologies are running in line with your business plans. See more

24/7 Emergency Response
For your business-critical technical issues. We will have an engineer out to you rapidly, any time of day, any day of the year. See more

In combination, these services provide you with Netec's premier full-service IT support package. Our security blanket of support covers you through analysis, planning, prevention and cure, to make sure that your systems support your success rather than hold you back.

Managed Support is the most cost-effective solution we offer for all your business's IT support needs.

If you have any questions regarding any of our support services, please feel free to contact us on 0800 583 5000, email us or click here for a call back. We are here to support your business technology.

IT Consultancy

» 24/7 Emergency Response

24/7 Emergency Response

No matter whether it is Tuesday lunchtime, the middle of the night, a public holiday or a Sunday morning, if it is an absolute emergency our engineers can be dispatched to you to solve the problem.

This is a rapid-response service for business-critical IT support problems only.

We can respond to you in a flash, and get your business systems running again as quickly as possible.

Our 24/7 emergency response service can be used on its own, with other services or as part of our full support package, Managed Support.

To find out more about 24/7 emergency response or our full Managed Support service, contact us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Scheduled Visits

Scheduled Visits

Professional IT support includes both resolution and prevention. Scheduled visits are a regular "house call" day in our diary to come to your business, resolve any outstanding issues, run maintenance on your systems and review how they are performing against your business needs.

Scheduled visits are also an opportunity for us to provide a one-day, on-site support service, whereby our engineer can answer any technical questions or log and resolve any new issues that have arisen.

Your business priorities and strategies will shift over time and your supporting technology will need to adapt to accommodate these changes. Regular visits from our IT support team allow us to maintain a clear understanding of your corporate vision so we may maximise our effect as your IT support.

To find out more about our scheduled visits service or our full Managed Support, contact us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Help Desk

Help Desk

Even the best systems can let you down from time to time and, when they do, the most important thing is to know that help is just a telephone call away.

When a technical problem arises, we imagine a stopwatch is started, because every moment that goes by without a resolution could be costly for your business. Our automated and manned help-desk services have been designed to ensure that your IT support issues are addressed as quickly as possible – whether remotely, over the telephone or in person – to minimise the direct and knock-on effects such a problem could cause.

For your convenience, there are several ways you can contact our fully trained help-desk staff, depending on the nature and urgency of your technical issue. You can log the problem within your help-desk account on our systems, email our help-desk staff or you can call them for an immediate response.

Help desk is just one of the suite of services provided within our Managed Support package, although it can also be purchased independently or along with any number of our other IT support services.

To find out more about help-desk options or our full Managed Support service, contact us on 0800 583 5000, email us or click here for a call back.

IT Consultancy

» Network Monitoring

Network Monitoring

IT support is considered to be mostly reactive in nature, but network monitoring is the "guardian angel" of IT support services. Netec will constantly watch over your systems, guard against potential risks and allow for a rapid response when potential problems can be identified.

Our Server Check team uses both automated and manual tools to keep a remote watchful eye on your systems. They are therefore able to quickly identify issues, monitor for threats and weaknesses, and keep your network up-to-date with patches and upgrades to make sure it always runs at an optimum level.

Speed of response is essential when you wish to minimise the effects of any IT support issues. Network monitoring offers your business the opportunity to react to issues quickly and efficiently, but also to act as your early-warning alert and proactively deal with potential problems before they arise.

As with all of our support services, network monitoring can be used independently, in combination with any of our other IT support services, or as part of our total service package, Managed Support.

To find out more about network monitoring or our full Managed Support service, contact us on 0800 583 5000, email us or click here for a call back.